Fonterra Dairy Diary FAQs

What data is being shared with Fonterra?
For 2024/2025, you can choose to send sales and/or application data from your Ravensdown HawkEye account.

Is my sharemilker data included?
Yes, sharemilker tonnages will be included if they were ordered using the Ravensdown split order process. 

I connected last year, do I need to do this again?
Yes. The integration is now direct from your Ravensdown HawkEye account to Fonterra via your Farm Source account. We have simplified the process so this should only take a few clicks to complete. You only need to reconnect once and the connnection will stay active until you choose to disconnect.

Do I need to be a HawkEye User to share my Ravensdown data with Fonterra?
Yes, you need to be a valid user of HawkEye and have either Farm Manager or Farm Owner permission on one or more farms.

I have more than one dairy farm, do I have to connect each one individually?
No, as long as you have the correct level of access in both Farm Source and HawkEye you will be able to connect all farms from a single login.

Why do I need a landholding in HawkEye to connect to my Farm Dairy Records?
The landholding will be used to determine the areas of the farm we are reporting application data on. It will also allow us to calculate the highest rate applied to pastoral areas for nitrogen fertilisers.

Do I need to create a new landholding for my Farm Dairy Records if I already have one for Nitrogen reporting to council?
No. If the paddocks and/or management zones in the landholding are the same for both your dairy farm and the nitrogen report you can use the same landholding.

How do I know if my farm is connected?
From HawkEye, you can see if a farm is connected either in the add-on menu under Accounts or in the compliance reporting menu. 

When will I see my data in my Fonterra Farm Dairy Records?
Data will be able to be send to your Farm Dairy Records in May. Ravensdown and Fonterra will advise when this is available.

Who can see my data when I share it?
Your data will only be available to Fonterra Farm Source users associated with the applicable DSN (dairy supplier number) and for support purposes by technical staff at Ravensdown and Fonterra.

Is my data safe and secure?
Ravensdown and Fonterra take the safety and privacy of your data seriously. Data will not be shared from Ravensdown without appropriate approval. 

What do I do if I want to disconnect my HawkEye accounts from my Farm Dairy Records?
You can choose to disconnect directly in your Farm Source Account or you can disconnect from the HawkEye Add-on menu.  If you wish to disconnect a single landholding, this must be done in your Farm Source account.

Will this data sharing cost anything in the future?
Ravensdown is providing data sharing to Fonterra at no cost currently.